Recent Posts

Why SERVPRO? Because some things require a professional!

3/31/2021 (Permalink)

The Dangers of DIY Sewage Cleanup

If you’re like most homeowners, when faced with a task or question you probably head to the internet for answers…that’s how you found this article! And if you’re dealing with backed-up sewage, it only takes a few seconds of searching to find hundreds of articles describing how to clean-up sewage.

It goes like this:

** Put on some rubber gloves

** Scoop out the waste

** Take some water and bleach solution and apply it to the affected areas

** Let it dry

Most articles will throw out a warning saying “if you’re not sure whether you can do it, or don’t have the proper equipment, it is best to call a professional”. That’s where you would call SERVPRO.

We’d like to throw out another warning!

Cleaning up raw sewage on your own is something you should never do! 
Here’s why:

#1 – It can be hidden. – Any SERVPRO crew member can tell you stories about customers that decided to clean-up their own feces only to call in weeks or months later complaining about smells and disfigured walls, cabinets, and floors. Sewage will find its way into any and all porous surfaces. Even things like drywall and cabinetry aren’t safe. And it’s not as simple as just spotting the sewage with your eyes. It requires state of the art equipment, which SERVPRO has, to identify areas that have been damaged by sewage. So unless you have an infrared detection system handy and know how to use it, call SERVPRO.

#2 – It can be costly. – Times are difficult for everyone and money is tight. It’s easy to justify doing it yourself instead of paying to have SERVPRO  clean and disinfect for you. But today’s shortcut is tomorrow’s nightmare! Again, you’re dealing with a toxic situation that if not handled properly can create very real health dangers for you and your family. Not only that, if not properly mitigated, you could be looking at a serious mold issue in the not so distant future on top of all of the other issues described above. And if you think sewage cleanup is costly, wait until you’re stuck with a bill for mold remediation services! At least your sewage clean-up is covered by insurance…that’s not typically the case if you’ve got mold and it’s the result of you not taking appropriate measures when dealing with the sewage issue that created the mold!


So, if you’ve stumbled upon this article due to a sewage back-up that’s spilled into your home or office, do yourself a favor and call us, SERVPRO. Our technicians are certified to perform raw sewage cleanup and can provide you with peace of mind knowing the area affected is professionally cleaned.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of South Bend is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together.

Why SERVPRO? Because mold is scared of us!

3/31/2021 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of South Bend, NE for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of South Bend, NE specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Why SERVPRO? We are experts in carpet cleaning!

3/26/2021 (Permalink)

The Importance of Hiring Professional Carpet Cleaners

Professional carpet cleaners are the only people who should be trusted to do the job. Anyone with less experience or certification will likely not do the job correctly. And their carelessness could end up costing a lot more in the end. 

Carpeting is typically one of the most long-term investments in the home. Most people associate high-cost flooring with tile, marble or hardwood, but carpet can carry a high price tag as well. There are various fibers and matting to choose from, as well as the padding beneath it. When it’s all said and done, it can cost just as much if not more than some other options. Once that investment is installed, great care should be taken to keep it in the best condition possible. This will mean regular vacuuming in high-traffic areas and regular maintenance from professional carpet cleaners.


Why should someone always hire professional carpet cleaners?

Professionally trained technicians have certification in all types of fibers and construction, so they know which products and equipment to use and how to employ them properly. The technician can assess the area for any spot treatment that may be necessary and will know which tools and specialized products to use. They will also be aware of the correct methods to complete the job effectively. Technicians will also inform the customer of ways that they can prolong the life of their carpeting and how to properly treat spills and accidents should they occur.


What can happen if someone doesn't use professional carpet cleaners?

A lot of damage can occur if a certified technician or firm is not hired to do the job. They can over-saturate the fibers and promote an environment that may foster mold and other microbial growth in time. If using improper equipment, the fibers can be damaged, which would result in replacement being required much sooner. If the wrong cleansing agents are used, or they are not properly rinsed out, they may damage the fibers or make future soil adhere quicker, which will require cleaning more often than would otherwise be necessary.  


What should a customer expect when they hire professional carpet cleaners?

Upon arrival, the technician will assess the carpeting. Once that is complete, the process can begin. First they will vacuum the floor during a process called dry soil removal. This removes any loose items in the flooring. Then soil suspension and extraction will take place. The technician uses a preconditioning agent that is mixed to separate the soil from the fibers. Various methods are employed to extract the soil from the flooring. Grooming may also be done to improve the fiber piles, matting, and to equally disperse protectors or conditioning agents. Then the drying process can begin. Carpets that have been professionally cleaned should be dry in less than 24 hours. Homeowners can assist in this process by ensuring the right temperature is maintained, and there is adequate ventilation. 

When hiring a carpet cleaning technician, make sure that they have received their certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The IICRC is a globally-recognized organization that is the leader in certifying technicians and firms in the restoration, cleaning and inspection industry.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of South Bend is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together. Call us today!

When Your South Bend Basement Floods, SERVPRO Is Here For You!

3/26/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your South Bend basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (574) 233-8377

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of South Bend and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (574) 233-8377

Cavities Can Be An Issue, And Not Just When it Comes To Your Dentist!

3/26/2021 (Permalink)

If your South Bend property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. 

Wet walls can present a challenge to water damage restoration professionals. Walls are usually covered with a variety of finished surfaces, making choosing the appropriate drying technique difficult.

After a major water damage it may not be necessary to tear out the dry wall during the restoration effort. There is a less invasive technique our professionals at SERVPRO of South Bend can use. 

For more information on cavity drying system please call SERVPRO of South Bend

(574) 233-8377

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Ask The Experts: The Importance of drying wet walls

3/19/2021 (Permalink)

If your property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. 

Wet walls can present a challenge to water damage restoration professionals. Walls are usually covered with a variety of finished surfaces, making choosing the appropriate drying technique difficult.

After a major water damage it may not be necessary to tear out the dry wall during the restoration effort. There is a less invasive technique our professionals at SERVPRO of South Bend can use. 

For more information on cavity drying system please call SERVPRO of South Bend

(574) 233-8377

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Ice Dams: How To Avoid The Damage

2/1/2021 (Permalink)

When winter comes, it brings the cold, snow, melting snow, and, in general, potentially miserable conditions that all of this brings. There are many potential disaster pitfalls during the winter months, but one of them can be especially nasty and is preventable...the ice dam. 

When snow falls, then melts and freezes, it can cause an ice dam on your roof leading to water damage on the inside of your home. Check out this article that further explains these issues and then go out and inspect your roof today! 

http://www.healthyhouseinstitute.com/blog-1206-Are-you-preventing-ice-dams

Why SERVPRO? We are the fire recovery experts!

11/27/2020 (Permalink)

A fire can be devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of South Bend has specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

Board-ups - In some cases, firefighters may break windows and cut holes in the roof in order to vent the fire. It is extremely important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders.

Types of Fire/Smoke/Soot

Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.

Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot – Furnace Puff Backs. Other Types – Tear gas, fingerprint powder, and fire extinguisher residue.

What to do after a fire:

  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.

What NOT to do after a fire:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO 
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may damage the garment further.

SERVPRO of South Bend has what it takes to restore your home back to preloss condition.

Why SERVPRO? Knowledge and Expertise-Mold vs. Mildew

11/14/2020 (Permalink)

Mold damage to your home can cause serious problems. Mildew growth, on the other hand, is generally less severe. It can be tricky to tell the difference between them, but there are a few ways to distinguish the two categories of fungi.

Similarities

The words mold and mildew are often used interchangeably. This is likely due to the fact that both are fungi, and they share some similarities, including the following:

  • Thrive in wet locations
  • Spread quickly via spores
  • Cause a musty odor
  • Can be cleaned with fungicide

Because both mold and mildew need moisture to thrive, the same prevention techniques can be used for both fungi. Dry up water from leaks, spills, etc. as quickly as possible, and keep the humidity in your home lower than 50%. If you live in a particularly humid area, you may need to use a dehumidifier to keep the air sufficiently dry. Also, an air purification system can prevent both mildew and mold damage by capturing the spores before they have a chance to attach to a surface and colonize.

Differences

Although the two categories of fungi share a few characteristics, they have many differences. Mildew is generally lighter in color and has a fluffy, powdery or downy texture. Mold is typically darker and may appear slimy or fuzzy. Mildew grows only on surfaces, but mold can grow deeper within walls and beneath surfaces. Because of this, mold tends to be more difficult to eliminate. On the other hand, homeowners can usually remove mildew easily with a cleaner and a cloth or brush. Mold growth generally requires more intensive remediation methods and possibly professional intervention.
Whether you are dealing with mold or mildew, it is important to act quickly to minimize growth and mitigate the damage. If you are dealing with severe mold damage, an experienced restoration team can help you get your home back to normal quickly and safely.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Why SERVPRO? Handling Mold Damaged Belongings

11/14/2020 (Permalink)

Mold can be a frustrating problem to deal with. It is a common problem for homeowners and, once it has started growing, it can be difficult to remove. Not only can it affect the structure of your house, but it can grow on your belongings as well. The following are some mold cleaning tips that can help you restore your home.

1. Scrub Hard Surfaces With a Cleaner

Because it cannot reach beneath the surface, mold damage on hard and non-porous materials is relatively simple to remove. These items can usually be cleaned with water and an antibacterial cleaner. More often than not, they can be easily salvaged.

2. Use a Washing Machine or Dry Cleaning Service

For objects made with porous materials, mold cleaning takes a bit more work. Some objects, such as clothing, bedding, and stuffed toys can be cleaned in a washing machine if the damage is not too severe. Dry cleaning is an option for larger belongings and materials that cannot be cleaned in the laundry.

3. Have Items Professionally Cleaned

While you may think that it is impossible to get mold damage out of your books, paintings, and paper documents, this is not always the case. Professional services can use the equipment, such as an Esporta machine, that can remove bacteria and contaminants from a variety of items.

4. Throw Out Severely Damaged Items

It may not be ideal, but in some cases, you will need to throw out some items. If mold forms beneath the surface of an object, mold cleaning can be difficult. Unless these belongings are difficult to replace or have a lot of sentimental value, it may be easier to simply discard it and purchase something new.
If you have mold growing in your house, you should contact a mold remediation company as soon as possible. They can locate any mold growth and perform cleanup and repairs. They can also help salvage your damaged belongings.